EA-S.net Service Terms & Conditions

Using or buying the services of "E Access Solutions" ("EA-s.net") indicates that you have read, understood and agreed to be bound by the terms & conditions as stipulated below.

PART I. General Service Terms

Permission to Host Your Content

For us to host your website, it is necessary for you to upload your content to our servers. When you do this uploading, you are creating one or more copies of your content on our system. By purchasing hosting services from us, you acknowledge that these copies are being made, and give us the permission (a license) to maintain these copies and make them available to users of the Internet. You are solely responsible for providing all of the content and other data that make up your website.

Service Availability

We try our best efforts to provide the services 24 hours a day, 7 days a week for as long as you have paid for them. Sometimes, however, for a number of reasons, the services may be unavailable to you. You recognize and acknowledge that due to the nature of web hosting technology, occasional unavailability of the services cannot be avoided. Sometimes there are equipment malfunctions. At other times we undertake periodic maintenance procedures or repairs. Still other times, there are causes beyond our control like power failures, interruption or failure of telecommunication or digital transmission links, hostile network attacks, network traffic and other occurrences. We do not promise and make no warranty that our hosting service will be uninterrupted all the time.

Personal Information & Privacy Policy

We do have privacy policy in place to protect our clients personal information, kindly refer to "Privacy Policy" for detailed policy description.

Cancellation & Refund

Customers are entitled to service refund as specified in respective service description page. All cancellation request must be made within first 30 days of service sign up or earlier, as specified in respective service description page. Refund of charge is excluding any setup fees, domain registration fees charged during signed up, and any other fees as stated in particular service description page. Refund request maybe made through email notification or phone call up.

Renewal

We do not automatically renew customer's account and any signed up service after its expiration date. Customers must manually renew own account and any signed up services before expiration, failed to do so may result in termination and disruption of related services. We will send out email notification to customers 15 days before the service expiration date.

Termination

We reserve the rights to terminate or suspend customer account and/or related services provided, at our sole discretion and without notice, for situations of failure to make payment to us after service expiration date.

PART II. Acceptable Use Policy (AUP)

This policy aims to govern your use of our products and services provided to you. We may take preventative or corrective action, at our discretion, in response to any of the activities described in this AUP, along with any activities that contradict the spirit of this policy or the nature of the Internet as an open, efficient method of communicating and conducting business.

Lawful and Legal Use

Our services may only be used to engage in lawful activities. Examples of unlawful activities that are prohibited by this AUP include, but are not limited to:

  1. Child Pornography

    We do not knowingly host and we prohibit use of our services for the distribution or dissemination of child pornography. We consider 'child pornography' to be a visual depiction of a minor (child younger than 18) - or any person explicitly or by implication described to be a minor who is engaged in sexually explicit conduct.

  2. Online Gambling

    You may not use our services to engage in the online making, receiving, recording or forwarding of bets or offers to bet. You may not link to sites that engage in such activities.

  3. Electronic Crimes and Security

    Customers are prohibited from engaging in the activities that create a security risk for us and our customers, such activities include, but not limited to:

    • attempts to access, monitor or disrupt another's account, computer and/or computer network;
    • sending or distributing malicious code or information regarding the creation of Internet viruses, worms, Trojan Horses, mail bombing or denial of service attacks;
    • intrude into a EA-s.net network to alter, access, steal, disable or destroy database information;
    • install or running scripts or programs that causing security breaches of EA-s.net server;
    • install or running scripts or programs that causing degradation in EA-s.net server performance;
    • conduct any activities that harmful to the interests of EA-s.net and its' users.
Illegal Business Activities

Customers are not allowed to engage in business activities that are deemed illegal by EA-s.net. These activities include advertising, transmitting or otherwise making available ponzi schemes, pyramid schemes, or other scams; offering to sell or selling licensed pharmaceuticals or drugs without a lawful prescription; money laundering; terrorist activities; illegally fund raising activities, fraudulently charging or collecting credit card information; pirating software; or engaging in any other unlawful or fraudulent activities.

Pornography

Customers shall not use EA-s.net services to engage in pornography. This includes uploading or publishing material that would commonly be considered 'indecent', 'appealing to the prurient interest' or referred to as 'adult' material. In addition, linking to these sites is not allowed.

Intellectual Property Infringement

Customers may not engage in activities that infringe or misappropriate the intellectual property rights of others. This includes, but is not limited to, infringing copyrights, trademarks, service marks, trade secrets, software or patents held by other individuals, corporations or entities. EA-s.net will cancel the account of any customer who knowingly infringes intellectual property laws.

Disruptive Activity and Communications

Customers must not engage in any activity that disrupts the quiet enjoyment or use of the Internet or EA-s.net services by others. Disruptive activities include, but are not limited to:

  • Spamming: Customers are prohibited from sending, assisting, or commissioning the transmission of commercial e-mail;
  • Offensive Communication - harassment, defamation, libel and hate speech - Customers are prohibited from using our services to engage in activities that may be considered harassing, defamatory, libelous or malicious.

We reserve the rights, at our sole discretion and without notice, to determine whether a particular activity is within scope of this prohibition.

Restrictions of Services

Customers are prohibited from involving or taking part in following activities.

  1. to resell, trade, rent or exchange any of EA-s.net products and services to other customers and/or 3rd party users;
  2. to provide account access and email services to other customers and/or 3rd party users;
  3. to install 3rd party scripts or software programs in EA-s.net servers without acknowledgement and written consent from EA-s.net;
  4. to utilize EA-s.net server as email newsletter broadcasting server;
  5. to send out mass mailings to other customers and/or 3rd party recipients.

We reserve the rights to cancel or suspend customer account, at our sole discretion and without notice, for situations of violate any of above stipulated acts and conditions.

Remedies and Action

In General. When we become aware of a violation of our AUP, it is at our sole discretion to respond in the manner we believe to be appropriate for stopping the offending activity, including but not limited to, removing or blocking access to material, shutting down a web site, blocking offending transmissions, deleting an account and all associated information and files. No credits or refunds will be issued for any account that is cancelled due to a violation of this AUP, whether or not it is later proven that an actual AUP violation occurred.

Presenting Complaints and Notice

We reserve the rights to use our best judgment to determine who bears the burden of proof for alleged AUP violations. We also reserve the right to take any and all action that we deem appropriate and bear no responsibility for verifying/investigating complaints and responses.

PART III. Disclaimer of Warranties

WE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. SERVICES ARE PROVIDED ON AN 'AS IS' AND 'AS AVAILABLE' BASIS. WE MAKE NO WARRANTY THAT ITS SERVICES WILL MEET YOUR REQUIREMENTS, OR THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. EA-S.NET DOES NOT WARRANT, NOR MAKE ANY REPRESENTATIONS REGARDING THE USE, OR RESULTS OF, ANY OF THE SERVICES IT PROVIDES, IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.

PART IV. Limitation of Liability

IN NO EVENT SHALL EA-S.NET BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFIT OR GOODWILL, FOR ANY MATTER, WHETHER SUCH LIABILITY IS ASSERTED ON THE BASIS OF CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF WARRANTIES, EITHER EXPRESS OR IMPLIED, ANY BREACH OF THIS AGREEMENT OR ITS INCORPORATED AGREEMENTS AND POLICIES, YOUR INABILITY TO USE THE SOFTWARE OR SERVICES, YOUR LOSS OF DATA OR FILES OR OTHERWISE, EVEN IF EA-S.NET HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. To the fullest extent permitted by law, you agree that in no event shall our maximum aggregate liability exceed the total amount paid by you for the services in dispute purchased from us.